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Removing old License Servers (SCP issues?)

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I've been tasked with cleaning up the list of "Known License Servers" that are found on our domain when running RD Session Host.

I have several that shouldn't be there. I've checked in ADSI Edit/Configuration/Sites/Default Site/TS-Enterprise-License-Server and it only has my current (correct) server listed. The Terminal Server License Servers AD group only has the current server listed as well.

I think the issue is old SCP connections. If I find the computer account in AD, (and select to view Users, Contacts, Groups and Computers as containers) and expand the computer account I can see TermServLicensing underneath the computer account. I suspect this is causing them to be discovered. Does anyone have any feedback or suggestions on if this could be my cause, and if so, is just Right-Click deleting the SCP the solution? Is there a better way to take care of deleting the old SCP?

Thanks

Sean


RDS 2012 weird printing problem

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Hello All,

We have a very strange issue with 1 of our users. She can crash the print spooler very frequently. The problems almost always occurs when she need to print an excel file. Due to the frequency we needed to make sure the print spooler would always restart otherwise making all of our users unable to print. The excel file she's trying to print isn't that large (90kb) and contains data from column A - AB. It consist of 684 rows of data. She then goes to file --> Print selects a printer and *boom* the spooler crashes. It than display a message. The message usually lists:

1) Cannot connect to the printer
2) No printers installed

This also makes the event viewer fill up with the following events:

Faulting application name: spoolsv.exe, version: 6.2.9200.16384, time stamp: 0x501080ef
Faulting module name: KERNELBASE.dll, version: 6.2.9200.16864, time stamp: 0x531d34d8
Exception code: 0xc0000002
Fault offset: 0x0000000000047b8c
Faulting process id: 0x7364
Faulting application start time: 0x01d01e8436f79952
Faulting application path: C:\Windows\System32\spoolsv.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: 4ed8a353-8aac-11e4-940c-005056b34020
Faulting package full name: 
Faulting package-relative application ID: 

----

Faulting application name: spoolsv.exe, version: 6.2.9200.16384, time stamp: 0x501080ef
Faulting module name: ntdll.dll, version: 6.2.9200.17046, time stamp: 0x53b4864c
Exception code: 0xc0000005
Fault offset: 0x0000000000001069
Faulting process id: 0xa9ac
Faulting application start time: 0x01d01eb914acc298
Faulting application path: C:\Windows\System32\spoolsv.exe
Faulting module path: C:\Windows\SYSTEM32\ntdll.dll
Report Id: dd68d8b8-8aad-11e4-940c-005056b34020
Faulting package full name: 
Faulting package-relative application ID: 

---

Faulting application name: spoolsv.exe, version: 6.2.9200.16384, time stamp: 0x501080ef
Faulting module name: win32spl.dll, version: 6.2.9200.17041, time stamp: 0x53aa2d39
Exception code: 0xc0000005
Fault offset: 0x000000000007c024
Faulting process id: 0xa23c
Faulting application start time: 0x01d01ebad13bc3be
Faulting application path: C:\Windows\System32\spoolsv.exe
Faulting module path: C:\Windows\System32\win32spl.dll
Report Id: 81db8d0f-8ab0-11e4-940c-005056b34020
Faulting package full name: 
Faulting package-relative application ID: 

---

While testing we came across a strange phenomena. When she logs onto a RDS server using RemoteApp we see that automatically a group of printers gets created. Those are not displayed in excel/word/outlook/etc. and are only visable trough Control Panel. If we delete those and she relogs the automatically get recreated. Which printers are added differs from the server she is logged on by our load balancer.  

Background of our RDS

Our RDS environment consist of a connection broker and 2 application servers. All of which are running Server 2012 (non R2). All applications are started as a remoteapp from a Windows 7 or 8(.1) update 1)) or axel zero client. User have Remote Roaming Profiles (RRP) and a User Profile Disk (UPD). These are cached onto the RDS server, so creating a new profile is almost impossible by our knowledge. 

The odd part of all this is that we cannot reproduce this issue, and only this 1 user has this issue. Even removing all printers and leaving just the XPS and one note printer from Microsoft is enough to let the spooler crash. Because of this (and the fact that no one else has this problem) makes me very certain this isn't an issue with our Print server;RDS server or Drivers. 

So my question basically come down to:

1) Can i easily give the user a new profile even though the profiles are cached? (since this is a production environment a reboot can only happen on maintenance periods)

2) Where are these extra printers coming from? And how do i get rid of them?

General troubleshooting tips on this issue are welcome. As i'd like to know how this started or how i can find more helpfull information.

Thanks guys and have a happy x-mas. 

What is the criteria for a local network with RDS Gateway 2012?

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I have a hard time finding out what the criteria are how RDS 2012 detemines that the network the client is on is a local network or an external one.  I have one subnet within our network that isn't recognised as a local network and all RDS traffic is passed to the gateway server. This is something we don't want for internal addresses. Can anyone enlighten me how RDS determines whether you are on an internal or external network?

Thanks!

Leo

Windows 8.1 Pro cannot log into RemoteApp running on Windows Server 2012 R2

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I have setup a vm running Windows Server 2012 R2 Standard and have enabled multiple RemoteApps.  Everything is setup correctly and I can use RD Web Access to access the portal and connect to the remoteapps from any computer except my own.  I am running Windows 8.1 Pro and when I log into the RD Web Access portal, click on one of the apps,  it looks like it's loading the session, but gets stuck on Preparing Windows.  Everything else up to that point looks like it loads correctly, (i.e. - Applying Group Policy Settings, applying desktop, etc...).  When I log into my Windows 7 dev machine, I can access and run everything just fine.  So there must be something between the Windows 8 and 2012 that isn't working quite right.  

I have tried logging into the portal as myself and test users...same result.  

any ideas?


Jon Wooten

scaling remote desktop display to larger size ("pixel doubling") ?

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I'm displaying the console of various remote hosts using Remote Desktop on my 2560x1600 display, and they come out very small. I would like to enlarge the RDP windows and have the remote displays' pixels increased in size accordingly. Is this possible?

I initially thought RDP smart sizing would take care of this but it seems this feature only supports making pixels smaller (scaling down, not up).

Note that I want any configuration changes to be done to my local machine only. Changing text size, DPI, or any other desktop related setting on remote hosts is undesired as they are correctly setup when used in other contexts.

Thanks
Mike

The Remote Desktop license server cannot update the license attributes

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I have a domain that was successfully running with two Windows 2003 DCs.  I added a Windows 2008 R2 DC to the network successfully.  I demoted (removed) one of the 2003 DCs.  I added a Windows 2008 R2 Terminal Server to the network.  I added the TS Licensing Server as well.  I activated the Licensing Server and installed my User CALs.  All seemed to work well until I looked at the error log.  Whenever a non-administrator user logs in to the TS machine I get an error in the errror log telling me that

The Remote Desktop license server cannot update the license attributes for user "USER" in the Active Directory Domain "DOMAIN". Ensure that the computer account for the license server is a member of Terminal Server License Servers group in Active Directory domain "DOMAIN".

I do not get this error when an administrator logs in via TS.

When I look at the Security Groups in the DC for the domain there is a Builtin Security Group called "Terminal Server License Servers" and it has the terminal services computer (which is the same as the license server) listed in the group.

How do I fix this?

 

Remoteapp VM on Azure

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Hi All

I am attempting to create a stand alone remoteapp server in Azure. When I mean stand alone, I have a Domain controller in Azure as well which as AD and DNS running on it. The Remoteapp server has been joined to this domain. I followed a document to install remoteapp on the server and all seems to have been installed correctly. I am able to connect to the remoteapp URL e.g. .https://hostname.com/rdweb on the remoteapp server, but not from the domain controller or the outside world. I am new to Azure and may have configured things incorrectly, but I need some guidance as to solving this issue.

Thanks

Troy

Windows 2012 R2 RDS Deployment

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Due special requirements, we had to replace Windows 2008 R2 Web Front Ends (WebAccess) and integrate Windows 2012 R2 (Core) WFE's into our existing Windows 2008 R2 farm consisting of two brokers (Active/Passive with CSV) and three Session Hosts. We wanted to give our users ability to access RemoteApps from their mobiles phones, tablets etc, but did not have time to replace all servers. This works just fine, but I would like to start a plan to replace Windows 2008 R2 brokers and session hosts with Windows 2012 R2 servers. The issue I'm coming across is that it appears I need to deploy RDS using wizard to get access to the Remote Desktop Management (RDM) tools. I can try that but I'm concerned that deployment will override my WebAccess server configuration already in place. I have questions:

1. What exactly does the RDS Deployment wizard do to the WebAccess servers? Can WebAccess servers be excluded from RDS deployment?

2. What is the best way to replace brokers and sessions hosts?

thanks


RDS 2012 R2: A timeout (30000 milliseconds) was reached while waiting for a transaction response from the (name-of-service) service

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Hi guys,

On a random base (daily, weekly) we're experiencing major log-in problems on our Windows Server 2012 R2 Remote Desktop Services farm. The VM's are hosted on Hyper-V 2008 hosts and we're not using Citrix techniques etc.

Users are reporting that they cannot log-in, the log-in sessions hangs with a blank screen when loading their user profile (e.g. Please Wait For The User Profile Service).

In the System event log of the server on which the user is logging on the following errors are shown:

Source:        Service Control Manager 
Date:          23-12-2014 7:28:01
Event ID:      7011
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Description:

A timeout (30000 milliseconds) was reached while waiting for a transaction response from the UmRdpService service.

…and after 30 (or sometimes 60) seconds, the same error only another service (in random order):

A timeout (30000 milliseconds) was reached while waiting for a transaction response from the UmRdpService service.

…and after exactly 30 seconds, the same error only another service:

A timeout (30000 milliseconds) was reached while waiting for a transaction response from the UxmSms service.

etcetera, with the following errors:

A timeout (30000 milliseconds) was reached while waiting for a transaction response from the Netman service.

A timeout (30000 milliseconds) was reached while waiting for a transaction response from the AudioEndPointBuilder service.

A timeout (30000 milliseconds) was reached while waiting for a transaction response from the WPDBusEnum service.

A timeout (30000 milliseconds) was reached while waiting for a transaction response from the NlaSvc service.

The Portable Device Enumerator Service service failed to start due to the following error:
The service did not respond to the start or control request in a timely fashion.

A timeout (30000 milliseconds) was reached while waiting for a transaction response from the TrkWks service.

A timeout (30000 milliseconds) was reached while waiting for a transaction response from the UmRdpService service.

These errors are logged continuously.

An administrator cannot solve this since he isn't able to login in as well (console or remotely), only a hard reset of the VM is possible to use the affected server again.

I took different steps to solve this problem without any success, like:

- Installing the latest Windows updates
- Removed unnecessary printer drivers, print monitors and print processors (no local printers/drivers are installed, only Remote Desktop Easy Printer driver is used)
- Searched different forum posts, but found only hotfixes for Windows Server 2008 R2.

Can someone please help me with this annoying problem?

Many thanks!!

EDIT:
Of course is increasing the time-out not really an option here... http://social.technet.microsoft.com/wiki/contents/articles/13765.event-id-7011-service-timeout.aspx

RDS 2012 - Per user cals not showing as being issued in manager

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Hello,

We use Windows Server 2012 R2 Remote Desktop Services with a separate server for the licenses. All the users are working successfully so are being given client access licences.

However, when I go into the RD Licence Manager (Admin Tools > Terminal Services > Remote Desktop Licencing Manager) it shows that the 80 licences we have haven't been issued. When I run 'RD licencing diagnoser' on the Remote Desktop server it shows that there are no problems but again none of the licences have been issued. There isn't anything in either servers event logs.

When I select the licence and run a report it gives me a list of users (attached).

Why doesn't show the licences being used in the console? Is this working correctly?

https://social.technet.microsoft.com/Forums/getfile/585125

https://social.technet.microsoft.com/Forums/getfile/585126

Thanks in advance

User Logon Mode & chglogon /query

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Microsoft says that chglogon /query should return if a Host Server is taking sessions or not however it only returns "Connections are currently ENABLED by Group Policy for this machine, unable to change."

What I am trying to find is the "User logon mode" of one of my host servers. Based on what Microsoft says I should be able to run the above command and get the results but it always gives me that same message whether the server is set to "Allow all connections", "Allow reconnections, but prevent new logons", or "Allow reconnections, but prevent new logons until the server is restarted."

My goal is not have to log on to each of my session hosts to find out if it is taking sessions or not. Is there no other way to pull this information remotely from running a command or something?

Also I know I can use Remote Desktop Session Host Configuration to connect to another computer, but I also do not want to do that either.  There should be a way to query this information remotely.

HELP!

RDSH Licensing problem (per device is selected)

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Hi,

1. Licenses are added to Activated Licensing Server 2012 (RDS 2012 deployment) Enterprise agreement per Device CALs

2. RDSH-01 is per Device and doesn't have any problem (from Diagnoser)

3. RDSH-03 is set per Device but displays  following messages:

a) The licensing mode for the Remote Desktop Session Host server is not configured.

b) The Remote Desktop Session Host server is within its grace period, but the RD Session Host server has not been configured with any license server.

Note: License server is properly appears (as in RDSH-01)

I restarted RDSH-03 (didn't help). The server is not actually serving client yet. It is in the deployment but HA is not configured yet. Don't think that it has a relation for correct CALs management functioning.

Do I have to try to remove and add Licensing Server? Or something else?

I attach the screenshot, it could be to small, don't know why... the original file is big and clear.


--- When you hit a wrong note its the next note that makes it good or bad. --- Miles Davis

"Could not retrieve the virtual desktop template details for VMName"

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Had installed brokers + web access (2 VMs), licensing servers (2 DCs), gateways (2 VMs) and virtualization hosts (1 or 2). All are Windows Server 2012 R2, fresh install, all hotfixes. DCs (2 VMs) are also 2012 R2, fresh install, all hotfixes, AD level is 2012.

Want to create new pooled collection (via Server Manager wizard).

Tried all combinations: Win 7 SP1 fresh, Win 7 SP1 + all hotfixes, Win 7 + all hotfixes + Office, Win 8.1 fresh, Win 8.1 + all hotfixes, all have 4096 MB of memory (either static or dynamic with 4096 as minimum).

Win 7 sysrepped as "sysprep /generalize /oobe /shutdown", Win 8.1 "sysprep /generalize /oobe /shutdown /mode:vm"

Every creation ends with "Could not retrieve the virtual desktop template details for TemplateName".

Also tried Windows Server 2012 R2 itself with same result.

Need help. Thank you for advance.

Unable to use Web-Based Remote Desktop and Remote App if port 3389 is disabled.

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Hello,

I am attempting to configure a remote desktop gateway server with web access.  So far I've gotten the web page to display, I set up a test remote app for the calculator, and I can configure internal RDP clients to use this server as a gateway.  I've only got 2 ports open to the RDP Gateway/web server on our internal network via the Cisco firewall from the internet.  These are ports 443 and 3389, and everything works so far when these 2 ports are open.  When I close port 3389, it's breaks the functionality of the remote apps  on the web page.

I was under the impression that web RDP didn't require 3389, and if it is required, what advantage does web RDP even have?  What can I do to make Web RDP work purely over HTTPs?  Thanks!


Need help/advice with terminal server on SBS 2011 Std

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Hi,

I have a client with SBS 2011 Std who has purchased a Remote desktop 5 user cal.

They have not used the licenses for RDP yet and have asked me to set it up for them.

They have one server acting as the domain controller, SQL and exchange server.

Essentially they want to be able to log on to this machine, with their individual usernames/passwords and have access to their desktops/profiles.

Is it possible to install the terminal server and licensing server on the same machine as the domain controller, or do I need to set up a different machine to run the terminal server role?

I have not configured a terminal server before from scratch, I am wondering if someone could point me in the right direction to be able to accomplish this.

Any help is much appreciated.


Re install RDS Service with EA license but don't working.

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Hi

We use the RDS on Windows Server 2012 and license is Enterprise Agreement but we uninstall this feature and reinstall back but license is don't work they said.

"This client license key pack has already been installed on this license server."

Please advise.

Thanks
Big

Remote App Disconnected-RDWEB

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2 - Server 2012 servers.  1 is running apps and is also the RDS server.  It handles all off the RDS roles except for the RD Licensing.  That is handled on the DC.  The DC is used for file server and all AD.  Everything was working fine before the holiday.  Now, a user can log into the RDWEB interface.  The apps come up, but when they click on any of the apps, this message pops up:  

     RemoteApp Disconnected

      Your computer can't connect to the remote computer because an error occurred on the remote computer that you want to connect to.  Contact your network administrator for assistance.

  I've checked the basics and everything is in order.  I removed the collection and added it back.  Still getting the error.  Everything has been working smoothly for about 1.5 years. To my knowledge, no changes were performed on either server.

  Any advice would be greatly appreciated.

                              Dave

The TLS protocol defined fatal error code is 10. The Windows SChannel error state is 10.

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When connecting to our Remote Desktop Gateway website and connecting to remote app's the session hangs and I receive the following error in my event log on my windows 8.1 computer

A fatal alert was generated and sent to the remote endpoint. This may result in termination of the connection. The TLS protocol defined fatal error code is 10. The Windows SChannel error state is 10.

Has anyone come across this before?

RDS 2012 R2 - Disconnect Codes

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Hi,

I'm troubleshooting an RDS farm whereby users are getting disconnected on a regular basis.  Looking through the TerminalServices-LocalSessionManager logs on the CB I can see lots of disconnect activity with reason codes 0, 5, and 12.  Does anyone know what these codes mean, or is there a reference anywhere?  I've drawn a blank trawling through the we looking for a meaning behind these codes.

Thanks,

Tim

Allow particular computer for remote access of DC

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Hi Everyone,

I need to allow only particular computers to remotely access the DC. 

If we enable remote, then any other user who knows the Domain password can able to login remotely in our DC.

So I need to restrict those. Anyhow some users know the Domain administrator password but they are not IT admins, they just play in our GPO, active directory, DNS etc..

So please someone help me in solving this issue. I need to restrict the people to remote access of our DC, and prevent them from making changes in our Active Directory, DNS, DHCP etc..

Please someone help me..

Thanks in advance..

-Hari.


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