Hi,
some of our users after the upgrade from Windows 10 1906 to 2004, are unable to connect to a RDS Farm (2012R2, a number of sessions host, 2 broker and 2 gateway).
When the user try to use the rdp file for the connection, the remote desktop client asks for the credential then it shows:
- Initiating remote connection...
- Preparing the destination computer...
- Securing remote connection...
After a while the client shows the following error:
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Looking in the event viewer, the following warning / error are displayed in Microsoft-Windows-TerminalServices-ClientActiveXCore EventLog:
ProviderName: Microsoft-Windows-TerminalServices-ClientActiveXCore
TimeCreated Id LevelDisplayName Message
----------- -- ---------------- -------
5/30/2020 8:49:59 PM 1033 Error Component name:CheckInternetConnectionTask, :: 'Connection-to-server is alive. Server checked: https://xxx.yyy.it' in CheckInternetConnectionTask::ExecuteTask
at 3707 err=[0x0], Error code:0x0
5/30/2020 8:49:59 PM 1033 Error Component name:CheckInternetConnectionTask, :: 'Internet-connection is alive. Server checked: http://www.microsoft.com' in CheckInternetConnectionTask::ExecuteTask
at 3693 err=[0x0], Error code:0x0
5/30/2020 8:49:59 PM 1026 Information RDP ClientActiveX has been disconnected (Reason= 50331656)
5/30/2020 8:49:59 PM 1033 Error Component name:CAATunnel, :: 'Cleaning up CAATunnel' in CAATunnel::~CAATunnel at 121 err=[0x80004005], Error code:0x80004005
5/30/2020 8:49:59 PM 1033 Error Component name:CAAHttpClientTunnel, :: 'm_pChannel->OnReadComplete failed' in CAAHttpClientTunnel::HandleReceiveDataComplete at 2942 err=[0x800759d8],
Error code:0x800759D8
Other windows / mac / linux client works without problem.
Any help is really appreciated.
Thanks in advance.