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Failing to deploy Remote Desktop Services on fresh Windows Server 2019 domain

January 14, 2020, 10:02 am
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Hi

I am having trouble deploying an RDS environment. My deployment plan was this:
1. Install RD Connection Broker, RD Licensing, RD Web Access and RD Gateway role on my domain controller (dc01)
2. RD Session Host on my other virtual server (rds01 - fresh install, only joined to domain)

Step-by-step of how I installed this:
(on dc01)
1. Manage > Add Roles and Features > Next
2. Select "Remote Desktop Services installation" > Next
3. Select "Standard deployment" > Next
4. Select "Session-based desktop deployment" > Next > Next
5. Add "dc01.corp.contoso.com" as RD Connection Broker server > Next
6. Add "dc01.corp.contoso.com" as RD Web Access server > Next
7. Add "rds01.corp.contoso.com" as RD Session Host server > Next
8. Select "Restart the destination server automatically if required"
9. Confirm rds01 is online and reachable
10. Hit "Deploy"
* at this point it takes about 5 minutes before the first error shows up

RD Connection Broker role service: dc01.corp.contoso.com - Failed
    Error message: "Failed: Unable to set the RD Session Host server running in redirection mode because the RD Connection Broker server is unreachable."
    Event viewer error: "RD Connection Broker Configuration Failed on DC01.CORP.CONTOSO.COM With Error: Unable to save the RD Session Host server redirection settings."
RD Web Access role service: dc01.corp.contoso.com - Succeeded
RD Session Host role service: rds01.corp.contoso.com - Succeeded

Continuing, I try to install RD Gateway role on dc01:
Step-by-step of how I installed this:
(on dc01)
1. Server Manager > Remote Desktop Services > Overview
2. Click "RD Gateway" (big green plus + sign)
3. Add "dc01.corp.contoso.com" as RD Gateway server > Next
4. Set SSL certificate name to "rdgw.contoso.com" > Next
5. Configm selections > Add
* at this point it takes about 2 minutes before the first error shows up

Remote Desktop Gateway role service: dc01.corp.contoso.com - Failed
    Error message: "Failed: Unable to create a Remote Desktop resource authorization policy on dc01.corp.contoso.com. The error is Object reference not set to an instance of an object.. Please check the eventlog on RD Gateway server for more info."
    Event viewer errors(e) and information(i) (order old to newest)
    Error:          RD Gateway Configuration Failed on dc01.corp.contoso.com With Error: Failed to create RAP for Domain Computers group. Error = 0
    Information:    The resource group "RDG_RDCBComputers" was created.
    Error:          RD Gateway Configuration Failed on dc01.corp.contoso.com With Error: Failed to create new RD Connection Broker Computers group. Error = 0
    Information:    The resource authorization policy "RDG_RDConnectionBrokers" was created.
    Error:          RD Gateway Configuration Failed on dc01.corp.contoso.com With Error: Failed to create RAP for RD Connection Broker Computers group. Error = 0
    Error:          RD Gateway Configuration Failed on dc01.corp.contoso.com With Error: Unable to create a Remote Desktop resource authorization policy on dc01.corp.contoso.com. The error is Object reference not set to an instance of an object.. Please check the eventlog on RD Gateway server for more info.

Now you see the informations doesn't really add up with the errors. If I go to RD Gateway Manager application all RAP and CAP are created as well. However, 

Additional information:
* The environment consists of one domain controller (dc01.corp.contoso.com) and one remote desktop session host (rds01.corp.contoso.com)
* The environment is totally fresh, have only installed AD DS beforehand (was going to use this deployment internally for techs)
* The servers are volume licensed
* Both servers have internet connection
* DNS is working

What I have tried:
* Rebooting
* Re-installing all remote desktop services roles
* Re-installing OS on both servers
* Re-installing domain
* Windows Update
* Disable any GPO that hit the domain controller
* Checked to see if any local group policies exist on the target server
* Installing from PowerShell
* Installing with another domain administrator account
* Installing the role on the rds01 server
* Using DISM to repair from original image
* Quick start deployment
* Standard deployment
* This exact deployment procedure was used at a customer last week, where everything is working just fine.

Does anyone have a clue what is going on? What am I doing wrong...

Thanks in advance.



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Windows Server 2019 Standard CAL

January 14, 2020, 4:32 am
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Good day,

I need assistance with my Server 2019 STD. I would like User to connect from any Computer to my Server 2019 using RDS, logging in from the computer and using programs, and I need to know what rolls I need to install and all the services I need to make this work. I do not want to use Per user Device Cal's.

I was reading if I use per device cals then it is locked to that Hardware device and the User can only use that device to log into the server.

Can someone please share some knowledge in how I am going to do this? 

Thank you in Advance

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no Terminal Server License Servers available..

January 2, 2020, 6:26 am
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I work for a large utility supporting our distribution engineering design tools within a Citrix environment. A few years back we would have users reporting they were receiving this message when trying to launch the application in Citrix, "no Terminal Server License Servers available.. " The fix is very easy, we just perform the following steps,

Steps to fix Terminal License error:

  1. Close application and log off Citrix.
  2. Type ‘regedit’ in Search Box and click ‘Ok’
  3. Expand ‘HKEY_LOCAL_MACHINE’
  4. Expand ‘Software’
  5. Expand ‘Microsoft’
  6. Expand ‘MSLicensing’
  7. Expand ‘Store’
  8. Delete key ‘LICENSE000’

In August 2017 we upgraded the software to a complete new version and have not seen the issue since until about three months ago. The same fix above resolve the issue but I would like to find a way to prevent it altogether.

My question is, does anyone know what is causing the issue to occur. Is the registry entry becoming corrupt or is there something in the background where it has expired?

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RDS Gateway Manager not showing connection

January 2, 2020, 8:08 am
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Hello,

I have a windows server 2019 workgroup joined that I recently installed with RDS roles.
all users are able to remote in, installed SSL certificate, configured all the tasks in rd gateway manager,

I have still not installed license server yet, still on trial version.


I tried to connect using "use these rd gateway server setting" and type the ip address but I get error message saying "your compuiter can't connect to the remote computer because "rdp gateway server address requested and the certificate subject name do not match"

Problem is that we are not able to see en active connections under monitoring.

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UPD Windows 7 reliplcate to new created pooled win10

January 4, 2020, 11:59 pm
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Hi Experts!

Can someone help me on how to replicate the old user profile disk of windows7 pooled to newly created win10 pooled in VDI ? We have some difficulties on we can use the old UPD of the user. i have some research telling that A user profile disk are for single collection only it means you will not able to use the old one but the best practices is to create a new folder for UPD which is seperate from win7 pooled collection. 

Considerations when implementing User Profile Disks

  • User profile disks are for a single collection only.
     + A user connecting to two different collections will have two separate profiles.
  • Properties of User Profile Disks are set automatically upon creation and contain all profile data and registry settings by default.
     + These properties can be defined prior to creation or after the fact in the Session Collection properties from Server Manager.
  • Some form of central file share is required prior to UPD creation as the UNC path of this share will need to be provided in the wizard during initial configuration.
     + One major benefit of these file shares is that when more RDS hosts are added to support the collection, those hosts are automatically added to the ACL of the share, not requiring an administrator to take any action in modifying security permissions.
  • User Profile Disks are restricted a single session, which means if a user is logged into one RDS host, they cannot connect to another and they cannot have more than one session active on a single host.
  • User Profile Disks are created using a naming scheme that corresponds to a user's GUID and makes identifying the UPD associated with a user into a very complicated task.
     + To make this process a simple one, there is a standalone utility published in Microsoft's Technet Gallery that addresses this issue - Sidder

Thanks

Homer 

Homer Sibayan

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preexisting open port for my custom licenser server

January 6, 2020, 5:57 pm
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Hi,

Appreciate the help.    I am writing an application which will use a simple license server that I develop to authenticate users.

For my customers, I would prefer that they not need to open a port on their router and windows 7 / 10.   Is there a port generally open by default where the client app can request license validation?

Thanks,

Charles

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Windows 2019 RDS Farm - Window Shadows

June 24, 2019, 5:51 am
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Hi,

I am in the process of building a new 2019 RDS farm to replace an aging 2008R2 one. I am at the point where i am ready for the UAT however i am having problems making a change apply to all users. 

The problem is that the visual effects are set to not 'Show shadows under windows' which is making it almost impossible to see where one windows ends and another begins. I know this will be a problem in the UAT as the users have made similar complaints when first using the current farm.

I can switch the shadows back on fine for my user, however i cant seem to find anywhere to set this for all users across the system. The last thing i want to do is have to enable this setting for each user (~300 users) on their first login.

Is anyone aware of a group policy which can be applied to have this option set as default? I have read multiple articles online, but they are all geared towards Windows 7.

Any help would be appreciated

Thanks 

Niall

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Server 2019 Remote Desktop Licensing mode is not configured?

January 18, 2020, 8:27 am
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I have server 2019 standard and installed the RD licensing manager and my User CALs.  In License Manager  it shows my licensed CALs look fine.     I am getting a warning message about my Remote Desktop licensing mode is not configured.  It mentions using the RD connection broker server to specify the remote desktop mode.  I'm not sure what they mean by this?
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2016 trial gives all remote users admin rights

January 18, 2020, 10:46 pm
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Hello,

With the discontinuation of server 2008 I'm testing the waters to move to a newer server OS. I pulled down the trial/eval of 2016 and gave it a go. I have it all configured except for one odd quirk. I have created a couple of logins that are set only to the remote desktop users group but when they login via RDS they have full access to the server console/ server manager.

In previous installs of server 2003/2008 admin is admin and any remote desktop users cannot mess with roles, install software or perform any admin tasks.

Where did I screw it up?

DKtucson

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Windows 2012 R2 Broker uneven scaling, load balancing

January 15, 2020, 2:19 pm
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Hi Guys,

Hope someone can point me in the right direction for this. 

We have 3 server all exactly the same Models, ram and CPU. Running windows 2012 R2 and VDI RDS sessions. 

What I have noticed is that VDI session are not evently distributed, across the servers. I am not talking about 1 or two machines, but 30 machines. So one server can have 55 machines while the other is only running 15. 

This has created a problem when as we recently updated an application that requires more resources and found servers going over 65 machine, which consumed all the resources on the server and create lag and other issues.  

Can anyone explain this difference in load and also if its possible to workout a solution.

Thanks for any answer is  advance. 

Craig 

Craig G

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Help with old MSTSC files and all the problems (Thanks MS)

January 16, 2020, 12:05 am
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Hi all.

We have about 1000 users on RDS.

Every Fuc**** time MS push a new Win 10 update it breaks the MSTSC.exe files and mstscax.dll. 

We have replaced alot of thees becurse of all the problems before "mouse right click" "pop up windows" and so on. Thanks alot MS for braaking this!!

But now again a new windows 10 update is out and now it dosent replace the 2 files but only 1 of them!!

So can somebody help us getting back to the original files so it follows the ms update cycle?

Thanks!

Regards Daniel

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Windows Server 2016 with Remote Desktop Services Role - how to manage memory allocation for users

January 15, 2020, 6:46 am
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Hi Everyone,

I was wondering if you know a way to manage memory allocation for users that connect to a Windows Server 2016 with the Remote Desktop Services role installed?

We currently have 512 GB of RAM and we have an average of 60 - 70 users connected daily on the server (only 1 instance). Users are reporting that the server is slow and I can see that only 80 - 90 GB or RAM is in use, everything else is on Cached memory.

Any ideas?

Thank you very much

LiviuM

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indexing issue

January 15, 2020, 10:16 pm
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i have server 2012 r2 i have issue that when my search reached to 10 GB it automatically broken and initialized with start point i have formet the server, rebuild the indexing it is very frustrating for me to deal because users not be able to find the mail while search request you to please suggest me what do please. 

   
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Parallel RDP connection to terminal server and LSASS.exe crash

January 14, 2020, 11:48 pm
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Dear all,

I am having serious problems while connecting using VPN to RDP to terminal server using smartcard. While I try to log in from one machine it works flawlessly (even it is quite slow). However, when I try to login concurrently from 2 machines using smartcard, I got an error saying that there is no smartcard present, or there are no authentication certificates. Once I get such error, the terminal server is restarted (WS2012R2, WS2016, WS2019 - tested on all versions). In the event log, there is an error lsass.exe crash with status code -1073740940. As this happens only sometimes, we cannot easily reproduce it, but the chance that the server will crash on Kerberos authentication is much higher when 2 clients are connecting concurrently.

Do you have any ideas where might be a problem?

Jan

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Windows 10 Wyse Thin client USB redirection

December 16, 2019, 7:01 pm
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Hi Experts!

Can someone help us on how to enabled the USB redirection for Windows 10 Wyse thin Client in VDI in Group Policy ? Appreciate if you can give us the step by step procedure on how to do that. We're upgrading the windows 7 thin client image to win10 however we cant copy the USB restriction policy from win 7 to win10..

For Example : Using Windows 10 Thin client machine, I accessed RD Web access portal going to the interface of Remoteapp and Desktop connection where we can see the Publish app and pooled. What we are asking is how we can show the USB drive folder and set up usb redirection on Publish .? 

Thanks


Homer Sibayan


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USB Redirection for Publish apps in VDI using RDS

January 5, 2020, 12:08 am
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Hi Experts!

quick question, Is it possible to have a USB redirection in VDI Publish Apps ? In pooled we have simply access the usb but on our publish apps  we're not able too.  As you can see on the RD web page the drive L2 folder is created for USB redirection for publish user who they have access. And on the RWMVDPOOL desktop icon this is for pooled user which we're able to see the USB removable devices. Is there a step how to resolve on usb redirection for publish user in VDI.? 

Homer Sibayan


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Unable to install Fonts

January 17, 2020, 10:11 am
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Recently we've had a vendor update one of their applications. With this application there are 10 fonts that need to be installed (are not being installed when the application is installed). The result of this is incorrect forms being created or documents with nasty symbols all over the place.

I'm posting this here in the RDS forums since these are the servers where I first noticed the issue. Attempting to open\install them on other 2016 servers has been hit or miss.

Occasionally when I first log into one of the Session Hosts I am able to open the first font. Subsequent attempts to open the font result in an "invalid font" error. I get the error that the format or font is invalid when I try to open it, right-click and install it, or drop it into the Fonts folder directly.

I know the fonts are fine since I can open them on a Windows 10 machine, and most Server 2016 machines. In the few cases where I can't open it on the other servers I'm still able to install them.

I expect this to be a pretty niche issue, but I would love some feedback or ideas on troubleshooting. There is nothing in the event logs nor do I have any idea about how to track a failed font installation. Any help would be greatly appreciated.

Michael

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Do I need RD Gateway role for RemoteApp web feed URL?

January 19, 2020, 10:36 pm
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We used Remote Desktop Services for years. Some roles were co-located with RRAS. Then, I realized it isn't good thing because RD Gateway and RRAS SSTP listen the same 443 port. Then, I realized that no one actually use RemoteApps and Remote Desktops through RD Gateway because of commonly used VPN.

I thought that RD Gateway allows to access remote resources directly from outside via Internet without VPN. So, I removed that role from RDS deployment and uninstall the role from the server.

Now, RemoteApp web feed URL updater stops to work since its URL seems to be provided by RD Gateway. RD Web Access URL stops to work too, and just generate error 404. The RemoteApps themselves still work fine. 

Question: do I really need RD Gateway role just for RemoteApp web feed URL (and probably for RD Web Access page)? If not, could you please advise next steps to adjust the settings? 

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RemoteApp issues with mstsc.exe on Windows 10 1903, 1809, 1803, 1709

January 17, 2020, 10:45 am
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Our RDS environment is running in Azure on Server 2016 managed by our MSP.

We are having client-side issues with RemoteApps where one or more windows in our RemoteApp session will cease to refresh the window contents or to accept keyboard input.  The endpoint's keyboard works fine.  

The applications are running just fine on the RDS as you can see if you shadow the user's session.  However, the user does not see their applications doing anything, so to them their applications have hung.  The user CAN open taskmgr.exe by using ctrl-alt-end sometimes to kill individual apps then relaunch them, but sometimes one or more windows does the same thing again.

A WORKAROUND is to roll back to Windows 10 1703's mstsc.exe and mstscax.dll, but that's not a solution... JUST A WORKAROUND.  As we know, old versions don't get patched for security updates & other bug fixes.

We need the attention of Microsoft engineers responsible for mstsc.exe and mstscax.dll to fix it to remove the issues introduced since 1703's release.

Please help!

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How could I get the remote desktop and applcations(video & text) with the highest quality consistently?

January 17, 2020, 3:08 am
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My Server is Win 10 1909(10.0.18363.592) and my client is the same version.
When I use mstsc.exe to connect to the server and run a video player remotely, I found the video quality changed dynamically,
sometimes high quality, somethimes very low.
Sever and client are in a local network and the bandwith is 1G bps and very stable. 
My question is, how could I get the remote desktop and applcations(video & text) with the highest quality consistently? 
I need the quality keep stable and do not change dynamically.  
I have tried two Group Policy settings, the first is“Configure image quality for RemoteFX Adaptive Graphics", the second is
"Configure RemoteFX Adaptive Graphics", tested all options, but it doesn't work.
Any help would be appreciated. Thanks.


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