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Remote Desktop Printer Redirection - Printers disconnect each week - Fix is to reboot

June 28, 2019, 11:25 am
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Hello,

I have an issue where our clients remote into our RDS server and once a week all redirected printers stop working. Printers in the office on the same subnet as the server redirected also get removed from the users session in the RDS server including remote users. The fix is to reboot the server and then it is fine.

I get an Application error event ID 1000 that says

Faulting application name: csasvc.exe, version: 2013.0.1.0, time stamp: 0x52711da4
Faulting module name: ntdll.dll, version: 6.3.9600.18895, time stamp: 0x5a4b127e

I also see a lot of System event id 7000 errors like this and some saying a timeout has been hit

The Portable Device Enumerator Service service failed to start due to the following error:
The service did not respond to the start or control request in a timely fashion.

I read this about changing the ServicesPipeTimeout but mine is set to 120,000

https://support.microsoft.com/en-us/help/922918/a-service-does-not-start-and-events-7000-and-7011-are-logged-in-window

Any ideas on how I can troubleshoot this error?

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How do I show remote printers in Windows 2012 RDWEB?

July 26, 2019, 1:04 pm
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Hi everyone,

I have setup an Windows 2012 RDS host and am able to access it externally by using https://remote.domain.com/rdweb.

Therefore I can log in and launch remote apps.

Local printers get redirected, but I do not seem to be able to see the remote printers on the RDS server.

The printer is installed and it is installed on the server.

  • Added with IP address
  • Enable Device redirection is checked
  • Appropriate users are added to proper security groups
  • we have some that show that was put there by previous employee, but i am not able to add more to show in web access.

What if I want to print on the server printer rather than my own printer?

How to get to show the printers in the RDWEB page?

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Windows Server 2016 - Terminal Server

July 26, 2019, 3:38 pm
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Hi,

I'm running Windows 2016 server Standard and the 120 day grace period expired.  I purchased a 5 pack of licenses and activated the license server but when I try to connect remotely I get the following error.

The remote session was disconnected because there are no Remote Desktop License Server available to provide a license.  What am I missing the acivation was successful.

Thanks 

Gary Reid

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Windows 2016 Start Menu customization using GPO

June 30, 2019, 7:58 pm
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Hi,

We are setting up several Windows 2016 RDS environments and are getting requests from customers to remove all of the tiles from the start menu.

There are a few guides I have found online to do this, ususally involves removing the tiles from a test machine, exporting the start menu layout on that machine thru Powershell, putting it on a share, then setting up a GPO to use the 'Start Layout File' and use the share\xml. 

I've tried this and it seems to apply the GPO however it is not removing any tiles.

Here is the XML code:

<LayoutModificationTemplate Version="1" xmlns="http://schemas.microsoft.com/Start/2014/LayoutModification"><LayoutOptions StartTileGroupCellWidth="6" /><DefaultLayoutOverride><StartLayoutCollection><defaultlayout:StartLayout GroupCellWidth="6" xmlns:defaultlayout="http://schemas.microsoft.com/Start/2014/FullDefaultLayout" /></StartLayoutCollection></DefaultLayoutOverride></LayoutModificationTemplate>

Anyone know what I might be doing wrong? Some of the examples I have seen have some tiles replaced, but I want to remove ALL tiles. I'm not sure if the start menu requires at least some tiles in order for this to work. but I want to remove all tiles.

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RDWeb - External access issue

July 25, 2019, 12:21 am
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Hi there,

I've a few problems accessing the RDWeb from external. When I try to download a .rdp file, it is downloading with 0 bytes/s and also has problems loading the icons of the published apps. This issue is only on path "/RDWeb/Pages/rdp" (path of rdp files and icons).

External and internal access link: rdp.domain.com
Servername of RD Gateway and RDWeb: de-srdp01comp.domain.com
Serverconstruction for RDS/TS:
de-srdp01comp.domain.com: RD Gateway, Broker and RDWeb
de-sapp01comp.domain.com: RD Host
de-swap01comp: Windows Application Proxy running in DMZ (not in domain)

I already tried to set the Identity to "NetworkService" but that was not a solution.

Does anyone have a solution for that?

Thanks in advance.

Tom

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Only allow some users to access redirected local drives within RDS Session

July 24, 2019, 8:11 am
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Hello

I'm looking for a solution to allow (or block) a certain security group of users to get their local drives mapped through their RDS session.

I'm aware you can do this through an RDS CAP, however this is not suitable for our environment as we are using a dual factor authentication method which prevents using the RD Gateway Manager.

I'm also aware you can enable or disable this for all users (either through the RDS session configuration option) or a computers-based group policy:
Computer Configuration\Policies\Administrative Templates\Windows Components\Remote Desktop Services\Remote Desktop Session Host\Device and Resource Redirection

However as this is a computers policy I cannot bind this to a users sec group.


Any ideas please?

Many thanks


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Windows Server 2012

July 23, 2019, 9:36 pm
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Hello,

We have Microsoft Windows Server Standard ROK (16Core) Lincense, we need to activated this license on Windows Server Standard 2012-R2, if it is possible so share the procedure of activation

Best Regards,

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OPS Team Lead

July 23, 2019, 3:58 am
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Hi,

Trust you are well.

We currently have 5000 client access license (CAL’s) which is registered to domain AUTOMATE-FAC.AUTOMATE.CO.ZA

I would like to split the CAL’s into the following domains.

  1. 2500 into AUTOMATE-FAC.AUTOMATE.CO.ZA
  2. 2500 into af.didata.local
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One PC, one server, smartcard RDP?

July 22, 2019, 4:40 pm
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Windows 10PC. 2012R2 as a webserver.

Such a basic system I don't have Active Directory set up.

I want to require smartcard login for one group; other rdp group can use a password. Is this possible? I know that there are third party $olutions out there, but should they really be required? A dummies guide to producing the cert, and then configuring local policies on the server, would be a real help...

Plan is to use a Yubikey.

I have read many web articles, but this space is developing so fast much information is old, e.g. the Active Directory requirement. I have looked at https://docs.microsoft.com/en-us/windows/security/identity-protection/smart-cards/smart-card-and-remote-desktop-services, but this is oriented more to corporate IT professionals than SMB.

Thanks in advance for any thoughts!

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certain web pages are slow

July 22, 2019, 9:48 am
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We are running an RDS 2016 farm and are having issues with certain websites mainly ones with media but also the office.com login page loading very jittery/slow and if it has media it tends to freeze up.

Server CPU and ram are not close to being maxed out and we have an Nvidia P2000 GPU. The GPU shows it hasn't gone above 40% on the gpu.

Windows apps such as file explorer, word, excel are not slow.

Any ideas on what would cause this?

Thank yo u

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Trying to activate RDS CAL's and getting 800 error

July 15, 2019, 10:48 am
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The correct information is being provided.

MPSA

PA#

Company name

How do I troubleshoot?

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RD Session Host not being issued License by Licensing Server

July 22, 2019, 7:51 pm
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I'm having issues getting a RDS session host to be issued licenses from the RD licensing server.(configuration is below) If I open the RD Licensing Diagnoser on Server2 I can see it's pointing to Server1 for licensing but it tells me that 

"The Remote Desktop Session Host server is in Per Device licensing mode and No Redirector Mode, but license server IP ADDRESS OF SERVER does not have any installed licenses with the following attributes:
Product version: Windows Server 2016
Licensing mode: Per Device
License type: RDS CALs or VDI Premium Suite licenses"

I entered credentials for Server1 in to server2 Licensing Diagnoser and it connected ok and showed all the available licenses. I then rebooted Server2 and check again and I'm getting the above error message and it won't accept the credentials for Server1, I even setup a new Administrator user on Server1 and tried those credentials and it will not accept it, it immediately fails with no error and the password prompt remains. No configuration changed between the time it took to restart server2, why is this happening? I went in to credential manager on server2, deleted the credentials and retyped them but it doesn't help.


We have two RDS 2016 Servers in a workgroup environment so had to use per device CALS.

Server1 (WORKGROUP)

RD Session Host

Licensing Server Installed and Activated (12 Device CALS installed)

Server 2 (WORKGROUP)

RD Session Host

Connects to Server1 licensing server

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Windows 10 1903 RDP With OpenGL 3.0 Application

July 12, 2019, 9:33 am
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I need to use Windows 10 RDP from my primary computer running Windows 10 Pro version 1903 to control my headless media server also running Windows 10 Pro version 1903. This was working fine until I upgraded the media server from 1809 to 1903. At that point the ROON application (full Control, Core, and Output PC x64) would no longer start, complaining that it needed OpenGL 3.0. Sure enough, the Remote Display Adapter used on the 1903 RDP client says it only supports OpenGL 1.1.

So, why did this only start happening on version 1903, and what can I do about it other than stop using RDP and install TeamViewer or one of the other alternatives?

RemoteFX looks like it could be a solution, and MS seems to think it is a solution, but I cannot find any documentation of how to set up RemoteFX on Windows 10 to use for a RDP session with a different computer, rather than with a virtual machine on the same computer.

If anyone can provide help, I'd certainly appreciate it. 

(moved from the Windows 10 Installation, Setup, and Deployment forum based on advice there)

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windows 10 1903 vdi Security intelligence update

July 24, 2019, 1:31 am
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the connection was denied because the user account is not authorised for remote login

July 26, 2019, 3:37 am
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we have a 2016 RDS farm and we have few Session host collection in it and users are able to use the session host.

Now when i am trying to give access to new users in the existing collection, the user is able to access the session host for certain duration after providing access. if he tries to login to the session host next day he is getting the error 

"the connection was denied because the user account is not authorised for remote login"

if i remove the user and add again, the access works for certain period of time and again the next day he is getting the same error. the username is in the properties of the user group collection and still facing the same error. the RDS farm is per user based and there are available user licenses.

Please help on this issue, im not able to trace it as no events are logged in event viewer.
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cannot activate licence in server 2019 for rds because it says I haven't specified the type of user I have installed

July 28, 2019, 1:22 pm
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cannot activate licence in server 2019 for rds because it says I haven't specified the type of user I have installed even thought the cals have been installed and the server has been activated cannot find how to specify this anywhere what a pain in the"neck"
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RDP farm automatic session reconnect

July 25, 2019, 4:11 am
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We have a RDP farm with 100+ users who are using Windows 10. Sometimes we have network problems like short network outages and packet losses. When network problems occur users are disconnected from RDP session with error: Your Remote Desktop Services session has ended.

However when I am logged on random server (not member of RDP farm) and network problems occur - I have window that says: The connection has been lost. Attempting to reconnect to your session...

In connection properties of RDP when connecting to RDP farm the checkbox "Reconnect if the connection is dropped" is checked and grayed out.

Why RDP doesn't try to reconnect itself in RDP farm and looses connection immediately? Are there any settings that control this behavior? Sometimes users are forced to manually reconnect to RDP farm several times per hour if network is unstable. If there is no such setting may be there is at least timeout setting that I can configure for higher values so that RDP session survive short network outages?





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IgnoreRemoteKeyboardLayout does'nt work with RDP 10 (Windows 10)

December 22, 2017, 6:47 am
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Hello,

Since we upgrade to windows 10. The keyboord language of RDS session is not correct. The configuration keybooard of the RDP client is redirected to the remote session. Then,  the reg key IgnoreRemoteKeyboardLayout = 1 does'nt work with RDP 10.

Could you help me  ? 

Best Regards

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session host details are not generating

July 25, 2019, 3:47 am
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we have a RDS farm and users were able to login the session hosts using rdweb page.

now when users click on any of the session hosts which are in rdweb. it is asking them to enter the ip address to connect.redirection is not happening suddenly. kindly let me know how to troubleshoot this issue. there are no events logged in connection broker. 

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Migrate connection broker 2016 to 2019

July 25, 2019, 5:13 am
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Hi,

As RDS 2019 upgrade documentation seems to be non existing, I thought I'd ask this question here. Is it still necessary to migrate a connection broker from version 2016 to 2019 by doing an in place upgrade of the machine as was the case with 2012 to 2016? As the connection broker role is basically the same in both versions, I thought it might be possible to place the 2016 broker in HA mode, add a 2019 broker and remove the 2016 machine after that.

Is that possible?


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