Hi.
I have an issue where certain users logon chrashes when it is about to load Exlorer.exe.
After that they can't press anything and their Desktop is empty with only their taskbar visible but frozen.
But strangely they can press Windowskey + E and browse without problems.
If I enter the task manager, there are no processes visible and the user list is also empty.
There is no logic to when it happens.
User 1 can have the problem on all my 4 RDS 2012 R2 servere, while other users are logging on fine.
Right now i fix the problem by forcing the troubled users on another server when it happens.
Here is my eventviewer log for it:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
- <System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2018-02-27T12:42:21.000000000Z" />
<EventRecordID>1865185</EventRecordID>
<Channel>Application</Channel>
<Computer>MTSRV2.bc.bc</Computer>
<Security />
</System>
- <EventData>
<Data>Explorer.EXE</Data>
<Data>6.3.9600.18231</Data>
<Data>56b8c9f1</Data>
<Data>windows.immersiveshell.serviceprovider.dll</Data>
<Data>6.3.9600.17415</Data>
<Data>54503ee6</Data>
<Data>80270233</Data>
<Data>000000000000cf07</Data>
<Data>5910</Data>
<Data>01d3afc867c90304</Data>
<Data>C:\Windows\Explorer.EXE</Data>
<Data>C:\Windows\System32\windows.immersiveshell.serviceprovider.dll</Data>
<Data>a6c294d8-1bbb-11e8-8342-0050568240e5</Data>
<Data />
<Data />
</EventData>
</Event>