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RDS license server appears to be configured, still showing unconfigured in licensing diagnoser

December 9, 2015, 10:31 am
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So I have one server set up as RDS Connection Broker / session host.  I have a separate RDS license server for that.  It's all working fine.  Now I want to add another server as a standalone session host server.  I configured it for RDS, and it has the session host and connection broker roles (do you HAVE to have a connection broker with 2012R2?)

Then I added the existing rd license server using the set-rdlicenseconfiguration command and specified my rd license server.  This all seemed to work fine.  When I look at the deployment page, RD licensing is listed with the license server, and if I go under tasks and deployment  properties, under RD licensing I see the license server and it's listed as per user (the other session host is per user as well).

However, when I log into the new session host, I still get the message that the server licensing mode is not configured.  And when I go to tools > Terminal Services > RD Licensing Diagnoser, I show "licenses are unavailable for this Remote Desktop Session Host server and RD Licensing Diagnoser has identified problems for the RD session host server".  It shows 0 licenses available, and shows that the licensing mode for the RD Session host server is not configured.  At the RDS license server information section it shows 0 license server specified.

I've rebooted both boxes since, and I've tried deleting the reg key for the grace period, as I saw that as a possible problem when using per-user licensing mode.  It resets the grace period, but still keeps counting down now from 120 days.

What am I doing wrong?

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Slow RDP on Windows SErver 2012 R2 (VMware 5.5)

November 10, 2015, 7:53 am
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Hi

I'm struggling with a performance issue on Windows Server 2012 R2 for last few days. I've already went through the number of solutions found online as well as couple remote sessions with VMware support.
VMware is convinced that this issues isn't related to the hypervisor, which seems true to me as the issue isn't affecting any of the 2008 servers. Problem is also present on 2012 R2 server regardless of the VM location (any host, any datastore) or VMware hardware version (tested on 8 - 10).

The issue itself is simple. Whenever any graphically intense content is opened on any of our Windows Server 2012 R2, the refresh rate (or FPS if you like) over RDP is dropping down dramatically. This is affecting all of our 2012 R2 servers, the other boxes running 2008 or SBS seems fine. Two of the affected servers are running Citrix XenApp 7.6 and the same issue can be observed through ICA session (issue doesn't affect ICA or RDP running on Windows Server 2008).

I've already configured 2012 visual effects for optimal performance, disabled task offloading, reduced colour depth, optimised Citrix policies (on servers running Citrix) and few more things including latest Windows Updates. No luck.

Problem is also affecting both LAN and WAN users. Sometimes the delay is as bad as 5-10 seconds and affecting web browsers, Outlook, Word, pretty much anything that is displaying more than couple images and text. For example Google website and search results are OK. Scrolling through the results is almost normal, typing in the address bar also fine. However as soon as anything like MSN.com or BBC website is opened the refresh rate is terrible until the browser window, MS Word or Outlook is closed.

We are using latest RDP and Citrix client software. RDP 8 have UDP enabled, RAM, CPU and disk IOPs on both clients and servers are low and not causing any problems, issue is affecting RDP to Windows Server 2012 R2 from Windows 7 SP1, 8, 8.1, Android and Windows Mobile clients.

On top of that, we are running two different VMware 5.5U2 clusters in two separate data centres. Both are using different hardware configuration and again we only see the problem on 2012 servers. Also the issue doesn't seems to be affecting 3rd party software such as TeamViewer on 2012 R2. TeamViewer over WAN gives us much better frame rate than RDP over gigabit LAN.

Any help and suggestions would be much appreciated.


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Window 2012 R2 installing CALs license

December 9, 2015, 11:40 am
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Hi All,

I've recently purchased Windows 2012 R2 and a 5 device CAL. I installed Windows 2012 R2, and RDS but when I went to install a license and opened what my supplier had sent me, there was no licensing key just a tracking ID. Any ideas what I'm suppose to do in order to install license for the RDS. I don't see any license key, and not sure if I should be calling Microsoft regarding this. Any help would be greatful.

Doery

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Disconnected User in Pooled VMs

December 7, 2015, 9:03 am
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Hi,

 For some users, the pooled VM stopped and user is stuck with disconnected status and won't be to log back into pooled VMs. The pooled VMs, there is a script when users log off or disconnect (X) the connection, VM will restart and restore. I tested it and it works fine but once a while I see this:

Tuan

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RemoteApp and Desktop Apps no longer updates

February 15, 2012, 7:46 am
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For about 6 months I've have this working quite happily, and then it was notices that after moving the redirected profiles for all our users (might be a coincidence, but the timing suggests otherwise) we can no longer updates the apps on the clients. I have tried deleting the registry key/Workspaces folder as per http://social.technet.microsoft.com/Forums/en-US/winserverTS/thread/c473c1c6-2bf0-485f-b7f5-9c8518486820. I have uninstalled/reinstalled the connection broker, and err that’s about it so far. The log files for the IIS server seem to suggest that’s responding happily, and going to the web site seems to work happily (https://'servername'/RDWeb/Pages/en-US/login.aspx?ReturnUrl=default.aspx). I do notice some files being created in the workspaces directory before being removed as the update process fails. The error code generated is 0x800700B7.

Hope someone can help.

Thanks

Tim<o:p></o:p>


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Printers disappearing from Remote desktop Session Win 2008 DataCenter R264 bit

July 6, 2011, 10:47 pm
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We have a Remote desktop Server Windows 2008 R2 Datacenter Edition.We can see all the remote printers when we start the sessions but all of a suddent all the printer drivers disappear for no reason.The solution is to stop the print spooler which stops lpd service as well and then restart both of them.I am getting a error code

Log Name:      System
Source:        Microsoft-Windows-TerminalServices-Printers
Date:          07/07/2011 3:31:03 PM
Event ID:      1123
Task Category: None
Level:         Error
Keywords:      Classic
User:          N/A
Computer:      vps-1026341-735
Description:
The Print Spooler failed to add the printer Brother MFC-7820N Printer (redirected 4), port TS015 because of a port error. The Print Spooler will not try again to add the printer.
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
  <System>
    <Provider Name="Microsoft-Windows-TerminalServices-Printers" Guid="{952773BF-C2B7-49BC-88F4-920744B82C43}" EventSourceName="UmrdpService" />
    <EventID Qualifiers="0">1123</EventID>
    <Version>0</Version>
    <Level>2</Level>
    <Task>0</Task>
    <Opcode>0</Opcode>
    <Keywords>0x80000000000000</Keywords>
    <TimeCreated SystemTime="2011-07-07T05:31:03.000000000Z" />
    <EventRecordID>3256</EventRecordID>
    <Correlation />
    <Execution ProcessID="0" ThreadID="0" />
    <Channel>System</Channel>
    <Computer>vps-1026341-735</Computer>
    <Security />
  </System>
  <EventData>
    <Data>Brother MFC-7820N Printer (redirected 4)</Data>
    <Data>TS015</Data>
    <Binary>00000000780F0000</Binary>
  </EventData>
</Event>

 

While writing this case I tried checking the printer they got disappeared again.Today after restartign the spooler does not make any difference at all.Currently I have no printers and only the error log I have is pasted above.All the settings on client side and server side are correct that is why i can see the printers it is just they disappear every now and then.

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RemoteApp and Desktop Connections

May 22, 2015, 10:06 am
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We created a RemoteApp environment in 2012 R2 and used the GPO to set the default connection URL.  The users are prompted for a password each time they try to launch an application/resource.  Is there something else I am missing to eliminate this prompt and just use the locally logged in user's credentials?

Best, Jacob I'm a PC.

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RemoteApps Accounting

December 10, 2015, 11:30 am
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We have RemoteApps published via RD Web access in a single Windows 2012 R2 server.

External users are accessing those RemoteApps over internet.

CIO is asking us to give him some reports and accounting.

For example, who is accessing what RemoteApp? in which time? etc.

In general we need statistics of how those RemoteApps are being used and by whom.

How we can get such reports and accounting information?

Please help.

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Windows 2012 NLB and the 2012 RDS Gateway

December 10, 2015, 11:43 am
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Hi All,

I am working on a project at the moment where there are 2 RDS 2012 Gateway servers in the DMZ.

The Session hosts, Webaccess and brokers are on the Internal LAN.

The client has setup a DNS record for remote.rds.co.uk for example and NAT'd the address to the DMZ lets say 192.168.200.30

The Gateway servers primary NIC's are on 192.168.200.10 and 192.168.200.11.

There is a secondary NIC in each box to be used by Microsoft NLB and these addresses are 192.168.200.20 and 192.168.200.21. The NLB virtual IP is set to 192.168.200.30 (The NAT'd address).

Now the question is when we create the firewall rules for this to go from the DMZ to the internal Network so we specify the 192.168.200.30 address or 192.168.200.20 \ 192.168.200.21 or 192.168.200.10 \ 192.168.200.11 for RDP 3389 protocol ?

Essentially I need to know if you hit the load balanced address where does the exiting traffic come out from ?

Thanks Ivan


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Trouble showing 2 monitors with 4K resolution using Remote Desktop Services (Windows Terminal Server 2012) from Windows 10

November 30, 2015, 8:23 am
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Hi,

I have installed 2 monitors with 4K resolution on my Windows 10 PC. I have tried to get both screens to work bye using Remote Desktop Services on at Terminal Server (Windows 2012 Server). It Works verry well on the Windows 10 PC. I have check the button for Connect all screens.

It will only Connect 1 monitor with this high resolution.

If i reduce the resolution on one monitor (one with 2560x2048 and one with 3840x2160), then both monitors will work in the Terminal Server Connection. But this is not good to work with.

It seems that the Remote Desktop Connection can`t use 2 monitors with 4K resolutions (3840x2160)?

Anybody that has a solution for this?

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RDS Session shows in disconnected state and not resetting

March 9, 2011, 1:44 pm
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We are running a Win 2008 R2 RDS environment.  We are currently in pre-production testing and I noticed that user sessions, as viewed from Remote Desktop Services Manager, are showing disconnected users in a disconnected state but not removing the session from the server.  Example, one of my test users disconnected 4 days ago and it still shows a disconnected session.

We are using roaming profiles.  

I'm unable to find where to get disconnected sessions to reset themselves after a period of time either on the server or via GPO. 

What am I missing?

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RemoteApp and Desktop Connections URL setting is missing in GPO

December 10, 2015, 9:30 am
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Hi,

I am trying to use GPO to deploy RemoteApp and Desktop Connections feed URL to all Windows 7, but I can't find the settings anywhere in the GPO.

Network info:

Windows 2008 R2 AD.

RDS servers windows 2012 R2.

Windows 7 workstations.

Thanks for your help.

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Terminal Services runs much slower on network than external connections.

November 26, 2015, 9:53 am
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Hello all,

My client is experiencing slow performance to their Terminal Server.  When working with a consultant, who is at least 3000 miles away, they connected to the consultant via a screen share application (Teamviewer, WebCentral, etc) and the consultant then RDP'd back into my client's RDS server.  Even with the double trip, the responsiveness of the consultant's RDS session was blazing fast compared to local clients on the network.

This is very confusing to me given that the local network should have the fastest connection to the server.  All clients are experiencing the slower response time (thus why it wasn't identified until screen sharing a distantly remote user).  While the local response times are not unworkably slow, they are slow enough that now seeing how fast an external user can use the RDS server, they want it fixed.

Not that it should matter, but here are the details on the rest of the network:

-1 virtual host, 2 processors, 128GB RAM, SAN

-9 virtual servers hosted on it.

My biggest confusion comes from the fact that internal and external users are hitting the same RDS server, so the experience should be the same, if not the external users being a little slower due to the distance.  It seems like external users are getting higher priority to resources, but I wouldn't even know how that would be set up and I built the RDS server.

Please let me know where I should look and if you require any further information.  I rarely post on forums but this one has got my brain twisted.  :)

Greg

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Troubleshoot printing documents and from internet

December 10, 2015, 9:14 pm
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I printed a test page from the laptop to my HP officejet 4620. I cannot print from an internet website or word. The programs tell me to check the connection. The printer is not offline. It is selected default. The printer has copy paper. Please help.
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IE11 crashed all the time ntdll.dll error

December 11, 2015, 12:32 am
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We recently upgraded from IE10 to IE11 on our Citrix servers (w2k8R2)

Now we have the problem, that IE11 crashes all the time. Mostly when you try to open a hyperlink or a new tab.

The Eventviewer shows me something like that:

Event ID: 1000
Task Category: (100)
Faulting application name: IEXPLORE.EXE, version: 11.0.9600.16384, time stamp: 0x52157231
Faulting module name: ntdll.dll, version: 6.3.9600.16408, time stamp: 0x523d45fa
Exception code: 0xc0000005
Fault offset: 0x0001e12c
Faulting process id: 0x1e84
Faulting application start time: 0x01ced715c9f58083
Faulting application path: C:\Program Files (x86)\Internet Explorer\IEXPLORE.EXE
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll

I already tried...

Reset IE - no help.
Addons disabled - no help.
Disable Protected Mode - no help.

Another local user account - no help.

I also tried to replace the ntdll file with the following command:

icacls c:\windows\system32\ntdll.dll /grant Administrators:F
But the error is still there.

I added a regkey, so everytime the IE crashes, a dump will be created. I opened this dump with WinDbg and it shows me that:

Loading unloaded module list
..
This dump file has an exception of interest stored in it.
The stored exception information can be accessed via .ecxr.
(1958.15a0): Access violation - code c0000005 (first/second chance not available)
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for ntdll.dll -
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for kernel32.dll -
eax=00000000 ebx=02b8ef84 ecx=6abe4285 edx=002e54c0 esi=00000002 edi=00000000
eip=7722015d esp=02b8ef34 ebp=02b8efd0 iopl=0         nv up ei pl zr na pe nc
cs=0023  ss=002b  ds=002b  es=002b  fs=0053  gs=002b             efl=00000246
ntdll!NtWaitForMultipleObjects+0x15:
7722015d 83c404          add     esp,4

Anybody an idea what we can do? I dont want to uninstall IE11.

Thanks for any help

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Windows 2012R2, language bar disappears after shadow

January 22, 2015, 1:08 am
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Hi,

We faced with the problem: when administrator disconnects from his shadow session, language bar in user's session disappears (hot keys stop working too).

Hardware/Software:
1. Clients: Win8.1 (pc), WinCE (thinclient)
2. Servers: Win2012R2 (all hotfixes have been installed)
3. Roles: RDS
4. Administrators' pc: Win8.1 (pc)

Steps to reproduce:
1. Users open their sessions. Language switching works fine, language bar is on its place.
2. Administrator connects to active session with command: mstsc /v:%HOSTNAME% /shadow:%SESSIONID% /control /noconsentprompt
3. User's issue resolved. Administrator closes his shadow window and language bar disappears in the user's session (hot keys also stop working). User has to logoff and then logon again.

I found that the Remote Assistant has the same issue too (msra /offerRA %USERPCNAME% -> Help -> Disconnect -> lang issue).

May be someone faced with the same issue too?
Thank you for your help.


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Multiple RDP Sessions - Server 2012 r2

December 11, 2015, 4:44 am
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Need to allow users to login via RDP into multiple sessions simultaneously. Bought  a Volume License (8 licenses) and installed.

And thought all was well. Until one day logging in and got the error "The remote session was disconnected because there are no Remote Desktop License Servers available to provide a license. Please contact the server administrator."

The license is installed. I can see it in the RD Licensing Manager. 

 Attempted to apply KB Article #2916846 or http://hotfixv4.microsoft.com/Windows%208/Windows%20Server%202012%20RTM/nosp/Fix477842/9200/free/472460_intl_x64_zip.exe

With no luck. 

Then ran the fix here to get more time 120 days http://www.stopdoingitwrong.co.uk/server-2012-rds-there-are-no-remote-desktop-license-servers/

It seems the licenses were perhaps added incorrectly? All the instructions I have found though require AD or multiple machines.

I just want multiple users to be able to login via RDP at the same time.

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Offically reset RDS 120day grace period

December 11, 2015, 6:23 am
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Dear Forum Members,

We have faced a situation where we taken over a Remote Desktop Session Host server (all roles on that and only one server) which 120 days timer has been reset 2 times by the previous administrator. We have forced the owner to buy the correspondig linenses to use the service normally, but now 4 days are left and it is impossible to order the appropriate licenses in such a short period of time.

My question would be: are there any methods to "offically" reset the 120days timer again in order to have some time and chance to make this server licensed? I found a few articles about how to do that, but I'm not sure even it can be done three times (for example normal server can be rearmed three times):

http://anilgprabhu.blogspot.hu/2014/05/reset-trial-terminal-license-on-windows.html

http://www.puryear-it.com/blog/2013/10/10/microsoft-windows-server-2012-rds-licensing-server-available-event-1130-event-1128/

http://ravingroo.com/949/server-2012-rds-no-remote-desktop-license-servers-available/

Thank you for your help and ideas!

Best Regards,

Christian

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RDSH Collection : Unable to retreive collection properties

December 5, 2015, 1:12 am
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Hi,

 

I have a problem with a Windows 2012 R2 Farm.  When I try to add a new RD Session Host to a collection , I receive:  “Error - unable to retrieve the session collection properties”

I can create a new collection and add rdsh with no error, I can suppress one rdsh from a collection but it’s impossible to add one. Domain admins are part of all collection.

In powershell with add-rdsessionhost I receive the same errror.

I work for a big university in France and more than thousands user work on this farm.

I need help.

Have you an idea?

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Black Screen and strange errors with RemoteApp

November 9, 2015, 12:09 am
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Hello guys!

I can't get answer on my local technet forum, because i ask in here. 

One user can't connect to RemoteApp. It instead the program displays a black screen.

I have some test:

  1. Starting RemoteApp Terminal Server №1s under my account, I login undermy account to the client computer - has successfully connected.
  2. Starting RemoteApp Terminal Server №1 under my account, I was connected with auser account to the client computer - is not successful
  3. Starting RemoteApp Terminal Server №1 under the user's credentials when I connect with auser account to the client computer - is not successful
  4. Starting RemoteApp Terminal Server №2 under my account, I login undermy account to the client computer - has successfully connected.
  5. Starting RemoteApp Terminal Server №2 under my account, I was connected with auser account to the client computer - successful
  6. Starting RemoteApp Terminal Server №2 under the user's credentials when I connect with auser account to the client computer - successful

TS №1 - Windows Server 2012 TS №2 - Windows Server 2012 R2

After analyzing the situation revealed several types of errors occur when connecting to a RemoteApp everywhere. Several user's have problems. If you connect simply RDP, using the gateway, then it works.

1. Black screen. (The above analysis was given situation)

Error: There is no possibility to get a log, I can throw a little later.

2. When the login and password will not allow - "An attempt to login fails." Under other data connection to RDP works.

Errors:

RDPClient_TCP: An error occurred during the transition from TcpStateFrontAuth in TcpStateFailure in response to the 7. (Error code: 0x0).

RDPClient_TCP: An error occurred during the transition from TcpStateFrontAuth in TcpStateFailure in response to the 7. (Error Code: 0x8009030C).

RDPClient_SSL: An error occurred during the transition from TsSslStateHandshakeStart in TsSslStateDisconnecting in response to the 7. (Error code: 0x80004005).

RDPClient_SSL: An error occurred during the transition from TsSslStateDisconnected in TsSslStateDisconnected in response 25. (Error code: 0x8000FFFF).

Windows 7 Professional VLSC image

3. When you connect to RemoteApp - "RemoteApp programs off - Unable to connect to a remote computer"

Errors:

RDPClient_TCP: An error occurred during the transition from TcpStateConnectingTransport in TcpStateDisconnected in response to 2. (Error code: 0x80004004).

4. Attempts to connect to the RemoteApp 5-60 minutes, but it is impossible. Errors client writes.

Errors:

RDPClient_TCP: An error occurred during the transition from TcpStateConnectingTransport in TcpStateDisconnected in response to 2. (Error code: 0x80004004).

RDPClient_SSL: An error occurred during the transition from TsSslStateHandshakeInProgress in TsSslStateDisconnecting in response to 8. (Error code: 0x80004005)

All the updates are installed. All users have the right to access. Windows 7 Professional.

I feel in the jamb of the RDS.

1. Gateway / Broker

The credentials used to connect to, have not worked.

Connection name:
URL-address connection: https: //domain/rdweb/feed/webfeed.aspx
Error Code: 0x8007052E, 0x0

Client Connection Broker Remote Desktop was unable to redirect the user domain \ Username.
Error: NULL

The user domain \ Username on the client computer "212.19.138.3" meets the requirements of the authorization policy resources and authorized to connect to the resource, but because of the mismatch of the resource "IP TS 2012 №2 Windows Server R2" resource authorization policy requirements the connection is not authorized. Try to connect to other network resources or reduce the level of safety RD Gateway by modifying the connection authorization policy requirements.

2. TS №1 Windows Server 2012:

Setting the default connection is canceled. Connecting the default can not be used in the system, part of the deployment of Remote Desktop Services.

3. TS 2012 №2 Windows Server R2:

Remote Desktop Services have spent too much time to load the user configuration to the server \\ dc.domain for the username

Setting the default connection is canceled. Connecting the default can not be used in the system, part of the deployment of Remote Desktop Services.


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