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UPD, Black Screen, and Securing connection

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Hello All,

I have configured a Server 2012 R2 RDS setup. I have the RDCB's in HA and have allowed access to the collection (Pooled Desktop) via the RDWA server. All of the connections come from Windows 8.1 to windows 8.1 stations in the pool. UPD's are configured and hosted on a share on a secondary server. Most of the time everything works correctly; however, when I do have issues it is one of the following 3.

1. The user logs in and gets a temporary profile. The cause is that the UPD is locked from the last log on. There is no way to remove the lock without restarting the UPD server; however, this causes every now log on to get a temp profile until the server is back on line.

2. The user logs into the system and instead of the desktop are presented with a black screen and a mouse pointer. I found a reference to this being linked to the loading of the UPD as well but I have not been able to prove this yet. (http://jjstellato.blogspot.ca/2014/06/are-you-thinking-of-using-user-profile.html)

3. The last issue is when a user clicks the collection icon on the RDWA page it starts to load the rdp connection and it gets stuck at securing connection. It will just sit a securing connection forever. I am using a wildcard certificate for this setup that we have purchased. 

All of these issue are intermittent and usually hard to reproduce on a consistent basis, so if anyone has any ideas on any of these please let me know.

Thanks,

Scott 


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