Good Afternoon,
For the last two weeks we have been seeing issues with the initial RemoteApp Shell process that starts when I user connects to our RDS farm.
They receive the message that their app is loading and it sits there in perpetuity.
You can click on the show details button under the connection bar and you see the apps loaded on the server desktop. The only way I have been able to get the applications to come to the user's desktop is by opening the task manager on the server and killing their instance of the RemoteApp Shell. This immediately begins the process anew and presents the application on their screen.
While this isn't a show stopper by any means, it is certainly an annoyance. I have not seen anything in eventvwr that points me in the direction of the problem.
This all started after the latest cumulative update to Server 2016, but I haven't had an opportunity to remove the servers to test its removal.
Has anyone else seen this behavior? Any thoughts on how I can make RemoteApp Shell behave properly again? We've been running in this environment for the last few months without this issue, but it is happening more and more.
Any help is appreciated.
Thanks,
Michael
